PRODUCTS & ORDERS
how the graphic changes
in bright environment (e.g. during a day) lumilajt products look like sportswear with colorful graphics. when it’s in dark environment and the light is directed at the graphic, it starts to reflect the light, which gives the effect of silvering. the darker surrounding and stronger stream of the light – the illumination is more visible.
cleaning and ironing lumilajt clothes
turn the product inside out and wash on gentle cycle, cold water, mild detergent. don’t use bleach and whiteners. dry in household dryer on low to medium setting. iron inside out.
time to pay for order
you have three working days to pay for your order. after this time your order will be cancelled and the item you ordered will be back at our store.
shipping to other countries than Poland
we ship worldwide. the shipping charge depends on the destination country and it is specified here (Prices).
time of delivery
the delivery time depends on the destination country. all orders are shipped with standard postal services from our warehouse in Poland. you can check specific shipping overview here (Terms). please keep in mind that all times are estimated and depend on the local postal service in your country.
you have 14 days to return product you ordered or exchange it for a different size. the product must be unworn and without any fault. the person who ordered product pays for the return delivery.
MARKETING & COLLABORATION
I have pr / marketing request. whom can I contact?
please contact our PR & Marketing team at firstname.lastname@example.org.
do you work with bloggers and other promoters?
yes, we work with fashion and sport bloggers (bikers, runners, skateboarders) and we are always happy to meet new promoters. if you like our brand and would like to start collaboration just drop us a message with short description of yourself at email@example.com.
i want to sell lumilajt brand in my store. whome can I contact?
to get more information how we could start collaboration, please contact our Wholesale & Retail team at firstname.lastname@example.org. Please provide us some information: name and type of business (Online Store/Independent Store/Multiple Retailer), full address, country and anything else you would like to tell us about your business.